𝗜𝗳 𝗽𝗲𝗼𝗽𝗹𝗲 𝗰𝗮𝗻’𝘁 𝗯𝗲 𝗯𝗼𝘁𝗵𝗲𝗿𝗲𝗱 𝘁𝗼 𝗰𝗵𝗮𝗻𝗴𝗲 𝘁𝗵𝗲 𝗼𝘃𝗲𝗻 𝗰𝗹𝗼𝗰𝗸, 𝘄𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝘆𝗼𝘂 𝘁𝗵𝗶𝗻𝗸 𝘁𝗵𝗲𝘆’𝗹𝗹 𝗳𝗼𝗹𝗹𝗼𝘄 𝘆𝗼𝘂𝗿 𝗿𝘂𝗹𝗲𝘀? 🕰️

In Europe the clocks went back last night, and once again, our phones, laptops, and smart devices quietly did the right thing. No prompting. No effort. No fuss.

Everything else? The microwave. That wall clock. Still both likely to be blissfully out of sync.

And let’s be honest, most of us will just leave them. We’ll squint, shrug, and mentally add an hour. Because it’s fine. It’s not worth the effort.

That small act of 'can’t be bothered' says everything about human nature. We know what we should do, but if it’s fiddly, inconvenient, or feels pointless, we’ll work around it instead.

We design our lives around what’s automatic and instinctive. We work around what isn’t.

Now imagine applying that same logic to your organisation’s rules.

If your rules depend on people going out of their way, remembering details, or caring enough to take painful steps, they probably won’t. Not out of defiance, but out of simple, predictable, beautifully human indifference.

The best rules don’t need people to care. They work quietly in the background, like your phone clock; automatic, effortless, and always up to date.

So maybe stop trying to fix your people and start fixing your rules.