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Van Halen demanding bowls of M&Ms with all the brown ones removed.  Beyoncé needing her room at exactly 78 degrees. 𝗪𝗵𝗮𝘁 𝗱𝗶𝘃𝗮𝘀!...

I’m sometimes asked, “𝘞𝘩𝘺 𝘢𝘳𝘦𝘯’𝘵 𝘵𝘩𝘦𝘳𝘦 𝘢𝘯𝘺 𝘤𝘭𝘪𝘦𝘯𝘵 𝘭𝘰𝘨𝘰𝘴 𝘰𝘯 𝘺𝘰𝘶𝘳 𝘸𝘦𝘣𝘴𝘪𝘵𝘦?” It’s not because I...

A few weeks ago, a client shared a concern with me.  The auditors were consistently uncovering issues that, in his view, should have been...

As regular readers know, I divide my time between 𝗟𝗼𝗻𝗱𝗼𝗻 and 𝗠𝘂𝗻𝗶𝗰𝗵, travelling between the two by train. No matter how...

One thing I love doing in my keynotes is leaving the audience with a memorable moment they’ll talk about after the event. Since many of...

Every so often, when I’m hired by clients to give a keynote on a Human Risk-related topic, I end up having a conversation along those...

I was speaking at a conference, and a couple of speakers before me had seriously overrun their slots. So, before going on stage, I asked...

is something I’ve been asked a lot recently. Since the question is as much a ‘𝘸𝘩𝘺’ as a ’𝘩𝘰𝘸’, let me answer both. 𝗧𝗿𝘆...

Nine words I’ve never forgotten. A former colleague wrote them for me at the end of a course when we were asked to give each other...

Earlier this week, the Financial Times reported that: Lloyds Banking Group 𝘢𝘹𝘦𝘴 𝘳𝘪𝘴𝘬 𝘴𝘵𝘢𝘧𝘧 𝘢𝘧𝘵𝘦𝘳 𝘦𝘹𝘦𝘤𝘶𝘵𝘪𝘷𝘦𝘴...

The single biggest factor that determines the success of my presentations/workshops? 𝗧𝗿𝘂𝘀𝘁. I’m at my best when I’m given the...

If you can read my slides & know what I’m going to say, then why am I presenting them? I’m sometimes asked if I can submit my...

As regular readers will know, I'm always on the lookout for inspirations in unusual places.  Often, that's museums. Earlier this week, I...

Lessons from Stollen experimentation: a 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗜𝗻 𝗧𝗵𝗲 𝗪𝗶𝗹𝗱 festive special You're probably familiar with Stollen,...

A police robot moving an illegally parked car to a legal spot? It's a 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗜𝗻 𝗧𝗵𝗲 𝗪𝗶𝗹𝗱 case study!👇 In most...

[Or how Jessica and Juan made me do something I wasn't going to] Today, I delivered a keynote at the fabulous Four Seasons Hotels and...

Knowing what you'll do 𝘸𝘩𝘦𝘯 things go wrong is a key part of ensuring Operational Resilience. Unless that is, you're the UK's Home...

I love trains, but stations often contain the worst examples of '𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗜𝗻 𝗧𝗵𝗲 𝗪𝗶𝗹𝗱'. Like this stairway to hell....

I usually get my news digitally. But since discovering I can get great coffee & read physical papers at my local bakery, I've added a...

A hotel room sign provides the perfect example of how not to manage Human Risk & some valuable lessons for people working in Compliance &...